Many pillow companies will not take a pillow back once you have used it. Unfortunately you are stuck with a product that simply does not work for you.
Our first company meeting was about our “Comfort Guarantee” and that we would not leave any customer with a product they did not like or could not use…no matter the reason.
So, if you try My Butterfly Pillow® and decide it is just not for you, just fill out the form below for a full refund. All you pay is the shipping.
Before You Give Up On Your New Pillow…Try This
To make sure the issue is not your mattress (due to a wallowed out area), try your pillow at the foot of your bed. If it feels good down there, it may be time to flip/turn your mattress.
Make sure you do not have the pillow jammed against the headboard of the bed. If it is, then the pillow is not able to move in that direction and can cause it to feel hard or too high.
Our Simple Return Policy
& Return Instructions
Please Note: The shipping cost of a returned pillow is responsibility of the purchaser.
Ok, so you slept with us for 30 nights and you are just not feeling the love from your new pillow and want to return it.
Of course we hate to see you go, but we want you to be happy.
Our return process is pretty simple. Fill out the form on the bottom of page, box up your pillow jam a copy of the form in the box and ship it back to us at the address below.
Return Shipping Limited Liability:
My Butterfly Pillow® PorkChop Enterprises LLC is not responsible for products that are damaged or lost in transit which have been shipped from you to our company location.
It is strongly recommended that when you ship, you use a shipping method that provides you with a tracking number. We are not responsible for locating a shipment which did not make it to our location.
475 East Main Street
Cartersville, GA 30121